| Getting better at the big picture |
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Down economies are toxic to creativity. Thinking broadly is for the fat times...and for spare time, of which we now have so little now. In times like these we feel we cannot afford to fail; so we tend to stick to what we know, stowing our creative juices in deference to a full-frontal assault on the challenges before us. This is dangerous. Any developer will tell you that messing with a stored procedure can produce unexpected collateral damage. In this sense, the same creative juices that fuel innovation (that risky, hyperbolous endeavor) also feed our ability to solve problems and to recognize less-than-obvious opportunities. Thus, in challenging times, we should strive to be more creative, not less. This effort is a discipline. Creativity is hard. We all struggle to recognize the thought unthunk; whether in assessing risk, defungling a procedure, or convincing our managers to show us a little budgetary love. In practicality, the struggle often boils down to seeing the unseen, remembering the forgotting, and deducing the unrecognized. Some people are better at it than others, but we can all learn to be at least a little better at it, period. I say learn because creativity (read: innovation and problem solving) is a product of both nature and nurture. Our brains work a certain way, but we can somewhat influence the wiring. As humans we're wired to find meaning, which generally means contextualizing new information so that it makes sense to us. How we define that context—more or less broadly—is generally what we mean by "creativity" in the business context. Genius is the ability to connect apparently unrelated things. Insanity is the inability to connect anything. Most of us function (quite well) somewhere in between.The scope of our contextualization is limited by both what we know and don't know. Redressing either limitation will likely improve creativity, and addressing both will increase the value of improving either independently. Obviously, it helps to increase our information intake. But we also need to train ourselves to seek or build non-obvious connections in that new information. How do we do this? First, it helps to recognize why we don't think of things. In general, we forget information we can't easily contextualize (one of the reasons rote learning is inefficient). We also tend to stop seeking meaning for something once we find a comfortable way to think about it. We can push these boundaries. The trick is to learn to associate new information in non-obvious ways to knowledge we already retain. It's not just about relating one thing to another, though. By plugging new bits of information into your existing knowledge as liberally as possibly, you'll probably find those new bits also relate to each other in unexpected ways. This is where the discipline part comes in. Contextualization can be methodological: you can train your brain to some degree to seek new connections. And once you've acquired a process for it, you'll probably find it kicks in reflexively whenever you encounter new information, a problem, an opportunity, or a choice. Of course, we all learn different ways, but the following are the top five ways I've found to learn to see the big picture, the flip side of the coin, and the other guy's perspective—all just flavors of contextualization:
Of course, these are just my observations. I'd like to hear your thoughts, too. How do you approach a problem? Are you the go-to guru for brainstorming? Does this mean you're creative or uncreative? Why or why not? |





